Shipping and Problem Resolution Policy

Printing2go Promo Shipping and Problem Resolution Policy


 Shipping Policy

 

Thank you for visiting and shopping Printing2go Promo. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 weeks due to the customized nature of your order. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

Shipment to P.O. boxes or APO/FPO addresses

 

Printing2go Promo currently ships to addresses within the U.S. only.

 

Shipment confirmation & Order tracking

 

Upon completion of your order, we will receive tracking details from our factory at which point we will forward it to you via email.

 

Sales Taxes

 

Printing2go Promo will charge sales tax where applicable. 

 

Damages

 

In the event of damage to your goods, please contact us within 48 hrs of receipt of your merchandise after which, we will not have a claim with the factory who manufactured your items. Therefore, we will not have means to discuss this on your behalf.

 

Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside the U.S.

 

 

 

RETURN POLICY: 

 

Due to the customized nature of your order, we cannot accept returns or exchanges. In the event of a problem with the merchandise ordered, please call our office immediately. We typically have 48 hrs from when our clients receive their customized merchandise to file a claim with our factories. Pls know, we do not produce your items in our office, we have factories all over the country and will 100% work with you on any issue that may arise in the event of your dissatisfaction. 

Customer Service email: promo@printing2gopromo.com or Phone: 732.984.6292